Shipping

DELIVERY 

We offer free shipping for all  Mainland UK orders. Our standard delivery timeframe is estimated at 4-9 business days. In the event of any delays with your shipment, we will promptly reach out to you to verify the precise delivery date and time. Please note that at present, we do not have the option for next-day delivery.

Northern Ireland & Isle of man orders are a standard rate of £5.99 and estimated delivery is 10-15 working days.

PROCESSING & HANDLING

We quality check your items, process your orders, and securely package everything within 3 business days before shipping

CANCELLATIONS

You have the option to cancel your order within a 12 - hour window from the time it was placed. Once an order has been processed and shipped, it cannot be cancelled. To initiate a cancellation, kindly send an email to contactus@loxvault.com with the subject line "Cancellation" and include your order number.

Kindly note that there are instances when uncommon delays might affect delivery, causing packages to arrive later than the initially estimated timeframe. Regrettably, these delays are beyond our influence, and in certain situations, customs procedures might contribute to these delivery setbacks.

Please consider the various factors that can influence delivery times, such as weather conditions and holidays. Regrettably, we cannot guarantee precise logistical timing due to the potential impact of these limiting factors.